Refund & Replacement TAT (Turnaround Time)
Refund TAT:
> Refunds are applicable for all orders.
> Refund requests must be raised within 7 days of receiving the product.
> Once we receive and inspect the returned item, the refund will be processed within 5–7 business days.
> The refund amount will be credited to your original payment method.
> Refunds are initiated within 48 hours after return approval. Once initiated, the amount is usually credited to your account within 1–5 business days, depending on the payment method.
Replacement TAT:
> Replacement requests must be raised within 48 hours of delivery in case of damaged, defective, or incorrect items.
> After approval, the replacement will be shipped within 3–5 business days.
> Customers will be notified once the new item is dispatched.
> Replacement Estimated Delivery Time: 3–7 business days after shipping
>Damage Product Exchange Delivery Time: 3-7 bussiness days after shipping